Quality Assurance, Peace of Mind
We at Eclipse Awning Systems (EAS) stand behind our exceptional products with pride. Should any products purchased from EAS become defective, we will replace or repair them free of charge under the following terms of our standard warranty as listed below or if you choose, upgrade to our Platinum Protection or Platinum Protection PLUS Programs where applicable.
10 YEAR FRAME GUARANTEE:
ECLIPSE, TOTAL ECLIPSE, ECLIPSE SC, ECLIPSE BUTTERFLY & TOTAL ECLIPSE MODEL FRAMES
The frames on these retractable awning models are guaranteed to function free from defects in workmanship and materials, under proper use, for 10 years from the original date of purchase.
5 YEAR FRAME GUARANTEE:
E-LITE & ALL SOLAR SCREENS
The frames on these models are guaranteed to function free from defects in workmanship and materials, under proper use, for 10 years from the original date of purchase.
POWDER COATED FRAME FINISH
On all products, our frame finish is guaranteed to be free of defects in workmanship and materials under proper use for 5 years from the original date of purchase.
ACRYLIC AND SCREEN FABRICS
This limited warranty guarantees the fabric from becoming unserviceable due to: loss of color or strength from normal exposure conditions, including sunlight, mildew, rot and atmospheric chemicals, for a period of 5 to 8 years (depending on brand of fabric) from the original date of purchase.
Our motors are warranted to be free from defects in materials and workmanship, under normal and proper use, for a period of 5 years from the original date of purchase.
OPTIONAL CONTROLS AND ELECTRONICS
All of our motor controls, switches and electronics are warranted to be free from defects in materials and workmanship, under normal and proper use, for a period of 5 years beginning from the original date of purchase.
LIMITED LIABILITY AND INDEMNIFICATION
EAS will not be liable for any consequential or incidental damages or injuries arising from an alleged breach of this within limited warranty.
EAS assumes no liability for damage to the awning system and/or component parts caused by faulty installation, reinstallation, service, or failure to adhere to pitch requirements, as set forth in the OEM and/or EAS installation manual. EAS is not responsible for damage to any structure to which the awning is installed or attached, or to property or items located above, below or near the awning. Further, this warranty is void if the awning is sold, serviced, or repaired by any unauthorized dealer or service outlet. Purchaser shall defend, indemnify, and hold EAS harmless against all claims, suits, proceedings, losses, liabilities, and damages (including costs, expenses, and reasonable attorneys’ fees) asserted by third parties against the Purchaser that arise out of any act or omission that constitutes a breach of Purchaser’s warranties hereunder.
EAS is not responsible to cover damage to the awning system or its component parts caused from acts of nature, such as hurricanes, gales, tornadoes, snow, sleet, heavy rain, heavy winds, hail, flooding, weights or loads allowed to accumulate on the awning, fire, or similar hazards.
EAS is not responsible to cover the cost of damage due to vandalism, neglect, improper use or care (or a combination of the foregoing), or dents, scratches, degradation due to salt corrosion (corrosion, oxidation, rust, chipping or peeling of paint finish), or weathering occurring from normal use, or wear and tear (on all related products).
This warranty does not cover labor costs and installation supplied by your dealer.