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The Eclipse Experience

Our Warranty Personifies the “Eclipse Experience”

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Eclipse Shading Systems stands steadfastly behind our high-quality products. If any of the products that you have purchased from our company are defective, in materials and workmanship, we promise to repair or replace them free of charge under the terms of our standard warranty:

10 Year Frame Guarantee

Covers all awnings, screens and shades (some models come with expanded terms)

The frame work of these shading systems is guaranteed to function, under proper usage, for ten years from the original date of purchase.

5 Year Powder Coated Frame Finish Guarantee

Covers all products

The powder coated frame finish on all of our products is guaranteed to be free of defects, under proper usage, for five years from the original date of purchase – see warranty for exclusions.

8 Year Awning Fabric Guarantee

This is a limited warranty that guarantees the fabric from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of 8 years for most fabrics from the original date of purchase – see warranty for exclusions.

10 Year Screen Fabric Guarantee

This is a limited warranty that guarantees the fabric from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of 10 years for most fabrics from the original date of purchase – see warranty for exclusions.

5 Year Motor, Control & Electronics Guarantee (if equipped)

Our motors, switches, electronics, and motor controls are guaranteed to be free of defects, under proper usage, for five years from the original date of purchase – see warranty for exclusions.

WARRANTY EXCLUSIONS

LIMITED LIABILITY AND INDEMNIFICATION

Eclipse will not be liable for any consequential or incidental damages or injuries arising from an alleged breach of this within limited warranty.

Eclipse assumes no liability for damage to the awning system and/or component parts caused by faulty installation, reinstallation, service, or failure to adhere to pitch requirements, as set forth in the OEM and/or Eclipse installation manual. Eclipse is not responsible for damage to any structure to which the awning is installed or attached or to property or items located above, below or near the awning. Further, this warranty is void if the canopy is sold, serviced, or repaired by any unauthorized dealer or service outlet. Purchaser shall defend, indemnify, and hold Eclipse harmless against all claims, suits, proceedings, losses, liabilities, and damages (including costs, expenses, and reasonable attorneys’ fees) asserted by third parties against the Purchaser that arise out of any act or omission that constitutes a breach of Purchaser’s warranties hereunder.

FORCE MAJEURE

Eclipse is not responsible to cover damage to the awning system or its component parts caused by acts of nature, such as hurricanes, gales, tornadoes, snow, sleet, heavy rain, heavy winds, hail, flooding, weights or loads allowed to accumulate on the awning, fire, or similar hazards.

ADDITIONAL EXCLUSIONS

Eclipse is not responsible to cover the cost of damage due to vandalism, neglect, improper use or care (or a combination of the foregoing), or dents, scratches, degradation due to salt corrosion (corrosion, oxidation, rust, chipping or peeling of paint finish), or weathering occurring from normal use, or wear and tear (on all related products).

This warranty does not cover labor costs and installation supplied by your dealer.

Need more information about our warranty? Call us today at (800) 501-3850, one of our friendly and knowledgeable representatives will be happy to answer any questions that you may have.