Warranty

STANDARD WARRANTIES

Retractable Awning                      Exterior Solar Screen and Interior Shade

10 Year to Lifetime* Frame Guarantee

Covers all awnings, screens and shades (some models come with expanded terms)

The frame work of these shading systems is guaranteed to function, under proper usage, for ten years from the original date of purchase.

5 Year Powder Coated Frame Finish Guarantee

Covers all products

The powder coated frame finish on all of our products is guaranteed to be free of defects, under proper usage, for five years from the original date of purchase – see warranty for exclusions.

Salt Water Area Installations Require Extra Care – (click here to learn more)

10 Year Awning Fabric Guarantee

This is a limited warranty that guarantees the fabric from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of 10 years for most fabrics from the original date of purchase – see warranty for exclusions.

10 Year Screen Fabric Guarantee

This is a limited warranty that guarantees the fabric from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of up to 10 years for most fabrics from the original date of purchase – see warranty for exclusions.

5 to 8* Year Motor, Control & Electronics Guarantee (if equipped)

Our motors, switches, electronics, and motor controls are guaranteed to be free of defects, under proper usage, for five years from the original date of purchase – see warranty for exclusions.

*Some models automatically include Platinum Protection Plus